Turn Clicks into Customers for Life.
We implement Salesforce Sales Cloud to help e-commerce businesses automate marketing, track leads, and dramatically increase customer lifetime value. Your platform shows you what was bought; DuneForge Solutions shows you who bought it and how to keep them coming back.
Scale Your E-commerce Business
Drive Growth at Every Stage
Unified Customer View
Combine website activity, purchase history, and support tickets into a single, actionable customer profile within Salesforce.
Opportunity Tracking
Capture high-intent leads from social ads and your storefront, then track them through a customized high-velocity sales funnel.
Cart Recovery
Automatically trigger personalized recovery emails that leverage Salesforce data to reclaim lost revenue with dynamic offers.
End-to-End Marketing Automation
Build sophisticated, personalized email journeys for new subscribers, repeat buyers, and high-value VIP segments. DuneForge Solutions bridges the gap between your store and your marketing engine to ensure no customer falls through the cracks.
Connect Your Entire E-commerce Stack
DuneForge Solutions integrates Salesforce with the tools your New York business already relies on, creating a single source of truth for your entire operation.
The Journey to Brand Loyalty
01. Visitor Insight
Anonymous interactions become identified leads as Salesforce captures behavioral data from your store interface.
02. Automated Nurturing
Leads receive timed, relevant content based on their specific product interests and browse history.
03. First Purchase Success
Seamless transition from shopper to buyer with automated welcome series that drive reviews and user-generated content.
04. Customer Lifetime Value
Predictive analytics identify high-value segments for exclusive loyalty offers and VIP early access.
"The lead tracking transparency we achieved with DuneForge Solutions moved our conversion needle by 30% in three months."
Charna S.
"Since implementing Sales Cloud with DuneForge Solutions, our cart recovery automated sequences are generating six figures in rescued revenue monthly. The technical depth they brought to our Shopify integration was exactly what our startup needed to scale in a competitive New York market."
Venas Summerfield
Director of E-commerce OperationsWhy did we choose DuneForge Solutions?
Because their ROI-driven approach meant they didn't just build a CRM; they built a growth engine tailored to our specific customer journey.
Sharvonne Keetch
Ready to Unlock Your Store's Potential?
Let's build a CRM that powers your e-commerce growth and simplifies your operations.